1.1. 'The School' means the London Language Centre Limited, delivering language training through its trading name London Language Centre.         

1.2. 'The Client' means:

1.2.1. The individual in whose name the booking is made.                                                

1.2.2. The person, firm or corporation identified as enrolling a Participant on a training course or using The School Services.                                                                                             

1.3. 'The Participant' means the person attending a course.                                                           

1.4. 'The Obligations of the Client' means those set out in clause three of these Terms and Conditions.                                                                                                                                            

1.5. 'The Obligations of The School' means those set out in clause nine of these Terms and Conditions.                                                                                                                                             

1.6. 'The Payment Fee' refers to the sum payable to The School for its Services.                       

1.7. 'The Services' means any service supplied by The School. This includes private tuition, corporate training, language classes,  training courses, accommodation arrangement and airport collections. This includes arrangements made by the school to organise the provision of its services.                                                                                                                     

1.8. 'The Teacher' means the individuals selected by The School to provide training as personnel to conduct the services.                                                                                             

1.9. 'Working days' means all days from Monday to Friday excluding public holidays. 

Acceptance                                                                                                                                             

2.1. The Client accepts these Terms and Conditions by paying part or the whole of The Payment Fee. The terms and conditions remain valid regardless of any information given by agents of the school.                                                                                                                     

2.2. Agreements with and promises made by representatives or personnel of The School shall not be binding unless confirmed by a Director of the School in writing.

The Obligations of the Client                                                                                                             

3.1. Be at least 18 years of age to register The Participant.                                                            

3.2. Be at least 7 years of age to use The School's services.                                                         

3.3. Allow The School a minimum of at least 7 working days from the receipt of The Payment Fee, to arrange the assessment of the first lesson of private tuition and corporate training.                                                                                                                                            

3.4. Notify The School of any cancellation in writing as per the procedure set out in clause five.                                                                                                                                                        

3.5. The Participant is expected to attend their sessions at the scheduled time.

4.1.   If The Client would like to reserve a place on the course full payment of all fees is required. If The Client fails to pay for their course in full The Participant is not guaranteed a place on the course and this place may be given to a fully paid member if demand is high.

Cancellations and Refunds                                                                                                                

5.1.  Please note The School reserves to right to cancel or postpone courses at any time. If a course is canceled The Participant is entitled to a place on another course.                     

5.2.  The School reserves the right to cancel a course if membership is below the required minimum. Under these circumstances The Client is entitled to a place on another course. If refund is due it will be calculated according to the proportion of the course that has not been attended.                                                                                                                                

5.3.  If The Client wishes to cancel a course before the start date this notice must be issued in writing or in person prior to the start of the course, however we cannot give refunds under any circumstances.                                                                                                              
5.4. In the event that the course has already started The Client may inform The School of the cancellation in writing or in person, however no refund will be due.                                  

5.5. The Cancellation of individually scheduled private tuition lessons requires a minimum of 24 hours notice, failure to do so will result in the session being charged for.                     

5.6. Administration Fees. All changes in course dates or accommodation, including holidays,  have a charge of £35.00, which must be paid before the change is processed.                                                                                                                                        

5.7. No refund can be made for examination fees, registration fees, accommodation, travel expenses and airport transfer.                                                                                                       

5.8. In exceptional circumstances, refunds can only be made by cheque or cash and may take up to 6 weeks to be processed.